Account and login help
If you cannot sign in, try password reset first. If the issue continues, contact us and include the email address tied to your Seedark account.
Help
Help center
Use this page when you need a clear support path for account access, payment questions, product issues, or privacy-related requests.
Payment and personalization support
If a personalization checkout completed but the upgrade did not appear, contact us with your account email and the approximate checkout time so we can trace the payment intent.
Product or pet issue
If a pet page, memory action, outing, or share page behaves incorrectly, tell us which pet, which page, and what action triggered the issue.
Privacy or legal requests
For privacy-related questions, data requests, or legal concerns, use the same contact address and reference the relevant account or page when possible.
Help
Contact support
Primary support email: hello@seedark.ai. The more specific the issue description is, the easier it is to help quickly.